CAREERS

Duties and responsibilities include, but are not limited to:

• Understand each association's governing documents to guide the Board in the proper and prudent management and maintenance of the community
• Perform regular on-site common area inspections, identify issues, provide necessary maintenance and/or repair support
• Perform regular inspections for non-compliance matters; prepare, track, and resolve all non-compliance violations
• Help prepare agenda and attend Board of Directors meetings
• Provide financial review with statement footnote for extraordinary items
• Prepare meeting minutes as necessary
• Prepare Board meeting packets
• Develop annual maintenance and administrative calendars and ensure all are completed
• Respond to Board, committee, and homeowner requests for maintenance, architectural requests, move in/move out requests, compliance correspondence, etc.
• Make a careful evaluation of vendors that perform work at the associations, as well as perform periodic reviews of their performance
• Review and code vendor invoices to ensure proper classification and that they meet terms of contract or project
• Prepare work orders for work performed at each association
• Obtain and provide multiple vendor proposals for all projects that exceed Board-agreed-upon dollar amount
• Attend annual meeting
• Participate in annual strategy meeting with Board for short and long-range planning
• Annually assess community needs and implement improvements identified
• Prepare Association annual disclosure documents
• As part of a rotation, periodically manage and respond to after-hour emergency calls
• Comply with Association and Company policies and procedures
• Other duties as assigned

QUALIFICATIONS

• College degree preferred
• Excellent written (letter composition) and verbal communication skills required
• Professional appearance and disposition
• Must be self-starter with good organizational, time management and prioritization ability
• Strong leadership skills and ability to make informed decisions, as demonstrated by prior experience
• Proficient in MS Word, Excel
• Must have reliable transportation, valid driver's license, and auto insurance

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Duties and responsibilities include, but are not limited to:

ADMINISTRATIVE

• Perform administrative tasks such as handling correspondence, phone calls, and scheduling; escalating to Community Managers as necessary
• Assist in the distribution of agendas, notices, reports, and other documents required for monthly Board and annual meetings
• Update association website information
• Upload meeting minutes into the software
• Assist Community Managers with action lists and updates
• Maintain vendor files and insurance certifications
• Update the associations' property books, calendars, contracts schedules, and Board and homeowner information
• Other duties as requested by Community Managers

ASSOCIATION SERVICES

• Respond to and address resident concerns and complaints
• Create work orders, emails to vendors, schedule maintenance, notify members
• Assist new owners with completion of registration forms and review of documents
• Keep residents and Board informed of work progress, timetables, and issues
• Assist Community Managers to constructively address problems and issues
• Help provide residents requested information or documentation
• Receive, review, and verify association invoices for Community Managers' approval
• Prepare vendor requests for proposals and schedule site inspections by vendors
• Prepare and monitor non-compliance letters, hearings, and decision notices

QUALIFICATIONS

• High School Graduate
• Two years recent office experience or one year HOA management experience
• Written and verbal communication skills required
• Strong customer service background a plus
• Professional appearance and disposition
• Organizational, time management and prioritization skills
• Proficient in MS Word, Excel

Submit Resume