CAREERS

Duties and responsibilities include, but are not limited to:

• Understand each association's governing documents to guide the Board in the proper and prudent management and maintenance of the community
• Perform regular on-site common area inspections, identify issues, provide necessary maintenance and/or repair action items
• Perform regular inspections for non-compliance matters; prepare, track and resolve all non-compliance violations
• Help prepare agenda and attend Board of Directors Meeting
• Provide financial review with statement footnote for extraordinary items
• Prepare meeting minutes as necessary
• Prepare board meeting packets
• Develop annual maintenance and administrative calendars and ensure all are completed
• Respond to Board, Committee and Homeowner requests for maintenance, architectural requests, move in/move out requests, compliance correspondence, etc.
• Make a careful evaluation of vendors that perform work at the association, as well as perform periodic reviews of their performance
• Review and code vendor invoices to ensure proper classification; meet terms of contract or project
• Prepare work orders for work performed at each association
• Obtain and provide multiple vendor proposals for all projects that exceed Board-agreed-upon dollar amount
• Prepare Annual Election mailers and attend Annual Meeting
• Prepare and understand annual budget
• Participate in annual strategy meeting with Board for short and long-range planning
• Annually reassess community needs and implement improvements identified
• Prepare Association Annual disclosure documents
• As part of a manager rotation, periodically manage and respond to after-hour emergency calls
• Comply with Association and Company policy and procedures
• Other Duties as assigned

QUALIFICATIONS

• Minimum two years prior homeowner association management experience, CMCA or CCAM preferred.
• College degree, preferred
• Excellent written (letter composition) and verbal communication skills required
• Professional appearance and disposition
• Must be self-starter with good organizational, time management and prioritization ability
• Strong leadership skills and ability to make informed decisions, as demonstrated by prior experience
• Proficient in MS Word, Excel
• Must have reliable transportation, valid driver's license, and auto insurance

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Duties and responsibilities include, but are not limited to:

ADMINISTRATIVE

Perform administrative tasks such as handling correspondence, phone calls and scheduling; escalating to Managers as necessary Assist in preparation and distribution of agendas, notices, reports and other documents required for monthly board and annual meetings Update Association website information Prepare draft minutes of the Board meetings from Manager's notes Assist Manager with Action List items and updates Maintain vendor files and insurance certifications Update the association's property book, calendars, and contracts schedule, Board and Homeowner information Other duties as requested by Manager

ASSOCIATION SERVICES

• Respond to and address resident concerns and complaints
• Create work orders, email to vendors, schedule maintenance, notify members
• Assist new owners with completion of registration forms and review of documents
• Keep residents and Board informed of work progress, timetables and issues
• Assist Manager to constructively address problems and issues
• Help provide Members requested information or documentation
• Receive, review and verify association invoices for manager approval
• Prepare vendor request for proposal and schedule site inspection by vendor
• Prepare and monitor non-compliance letters, hearing and decision notices

QUALIFICATIONS

• Two years recent office or one year of HOA management experience
• Proficient with MS Word and MS Excel
• Detail-oriented self-starter with very strong organizational, time management and follow up skills; ability to manage multiple priorities and assignments while meeting deadlines
• Exceptional written skills required to prepare articulate correspondences, documents and procedures
• Ability to exercise good judgment; take appropriate initiative; implement projects and manage changing situations

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